Your New Patient Guide
What to Expect at Your Child's First Visit
A warm welcome, a clear plan, and everything you need to feel ready, from the moment you walk through our door.
Welcome to Tooth Town
A dentist you will feel at home with.
We're so glad you're here. Tooth Town is a pediatric dental practice built entirely around children, and the parents who care for them.
From the moment you arrive, you'll notice the difference: a calm, welcoming space, a team that genuinely loves working with kids, and a focus on prevention.
We meet every child where they are, explain things in ways they understand, and treat you as a true partner in your child's care.
From Your First Call to Your Next Visit
Here's how a first visit goes.
Five simple steps, so you always know what comes next.
Initial call
Tell us a little about your child and we'll find a time that works for your family.
First visits are usually in the morning. We'll email you the appointment date and time we agreed upon, as well as your new patient forms, the same day.
Prior to appointment
If your child has seen another dentist, you may need to complete a records release for that office to have their records transferred to us. Please have them email the records to drsteve@toothtownsmiles.com.
Arriving at the appointment
Next steps
“Every child deserves to feel safe and successful at the dentist. That's the experience we work hard to create, one visit at a time.”
During Your Child's Visit
Unhurried, clearly explained, and full of encouragement.
Here's what a first visit usually looks like.
For Parents
Please plan to be there
We ask that a parent or guardian attend the appointment. We'll have X-rays to review, things to point out in your child's mouth, and recommendations to discuss, all of which are much easier to understand in person than over the phone.
We understand an alternate caregiver is sometimes necessary. If someone else will be bringing your child to future visits, we need a consent form signed before the appointment, and whenever it's possible, we'd rather help you find a time you can come along.
We want to build a relationship with you as a parent, built on clear communication.
If Treatment Is Needed
Every child is unique, and so is their care.
First visits are all about prevention. If we do find something, we'll explain what we see, walk through your options, and recommend what makes sense for your child. If treatment is needed, it will be scheduled as a subsequent appointment.
What happens next
Expectations
Care We Provide
We're prevention-minded first.
Fluoride and sealants do much of the work. When more care is needed, here is what we handle in our office, and when we refer to a trusted specialist.
Our Promise
You'll always leave knowing exactly where your child's smile stands, what comes next, and why. No surprises, just a clear path forward, together.
When Teeth Come In
A timeline for baby teeth
Typical timing for when baby teeth arrive and when they fall out. Every child is a little different.
We're Here to Help
Questions before your visit? Let's start with a conversation.
Proudly caring for families throughout South Lyon, Brighton, Howell, Milford, New Hudson, Hartland, Novi, Pinckney, Whitmore Lake, and surrounding communities.